Effective Date: 25th Sept, 2024

At QualifyMe, we strive to ensure that our users have a positive experience with our Services. This Cancellation and Refund Policy outlines how cancellations and refunds are handled for our subscription plans.

 01. Cancellation Policy

You may cancel your subscription to QualifyMe at any time by accessing your account settings or by contacting our support team at support@avadhutatech.com

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• Monthly Subscriptions: If you cancel a monthly subscription, the cancellation will take effect at the end of your current billing cycle. You will continue to have access to the Services until the end of the paid period.

• Annual Subscriptions: If you cancel an annual subscription, the cancellation will take effect at the end of the current annual period. You will have access to the Services until the subscription term expires.

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Please note that cancellation of the subscription will not automatically result in a refund (see the Refund Policy below).

02. Refund Policy

QualifyMe offers a subscription-based service, and fees are charged based on the selected plan (Basic, Professional, Enterprise). We adhere to the following refund guidelines:

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• No Refunds for Partial Billing Periods: We do not offer refunds for partial months or partial years. This means if you cancel your subscription mid-cycle (monthly or annually), you will not receive a refund for the remaining days of that cycle.

• Refund Exceptions: In rare cases, at our discretion, we may offer refunds under special circumstances, such as:

1. Technical issues that result in prolonged downtime or service disruption caused by QualifyMe.​

2. Billing errors or accidental charges that are proven to have occurred.

3. The user contacts us within 7 days of subscribing to request a refund on an annual plan.

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To request a refund under one of these exceptions, please contact our support team at support@avadhutatech.com. We will evaluate requests on a case-by-case basis and notify you of the decision within 7 business days.​

03. Refunds for Inactive Accounts

If your account remains inactive (i.e., no use of the platform) after subscribing to a plan, we will not automatically issue a refund. It is your responsibility to cancel the subscription if you no longer wish to use the Services.

04.  How to Cancel

You can cancel your subscription by:

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1. Logging into your QualifyMe account, navigating to the Subscription Settings, and selecting the Cancel Subscription option.

2. Contact our customer support team at support@avadhutatech.com, providing your account information and reason for cancellation.

05. Payment Gateway

All subscription payments are processed via Razorpay. For any payment disputes or issues, please contact us directly at support@avadhutatech.com. Refunds, if granted, will be processed back through the same payment method used during purchase, subject to Razorpay’s processing times.

06. Modifications to this Policy

QualifyMe reserves the right to modify or update this Cancellation and Refund Policy at any time. Changes will be effective when posted on our website or communicated through email. We encourage you to review this policy periodically.

Contact Us

For any questions regarding this policy or your subscription, please contact us at:

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Avadhuta Technologies Private Limited
Email: support@avadhutatech.co